Effective Date:January 1, 2020

Christ-Confidence Coaching ("CCC," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services, interact with us, or otherwise engage with Christ-Confidence Coaching.

By using this website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use this website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Information submitted through contact forms, applications, questionnaires, or scheduling tools
• Information shared during coaching sessions, emails, messages, or other communications

Non-Personal Information

We may automatically collect certain non-personal information, including but not limited to:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages viewed
• Dates and times of website visits
• General usage data and analytics

Sensitive Information

In the course of coaching or related communications, you may voluntarily share information related to your personal life, faith, business, health, goals, or challenges. You understand that any such information is provided voluntarily. While we take reasonable measures to protect information shared with us, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

2. How We Use Your Information

We may use the information we collect for lawful business purposes, including to:

• Provide coaching services, resources, and support
• Process transactions and deliver purchased services or digital products
• Communicate with you regarding your account, purchases, scheduling, or inquiries
• Send program updates, reminders, newsletters, and promotional communications
• Improve our website, offers, services, and customer experience
• Maintain business records
• Protect against fraudulent, unauthorized, or unlawful activity
• Comply with legal obligations and enforce our agreements

3. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties when reasonably necessary, including:

• Payment processors
• Email marketing and CRM platforms
• Scheduling software providers
• Website hosts, analytics providers, and technology service providers
• Professional advisors, legal counsel, accountants, or insurers
• Government authorities, law enforcement, or regulators when required by law

We may also disclose information if we believe such disclosure is necessary to protect our rights, enforce our terms, investigate fraud, or comply with legal process.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to enhance website functionality, understand user behavior, improve user experience, and support marketing efforts.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly if cookies are disabled.

5. Email Communications

By providing your email address, you consent to receive communications from us, including service-related emails, scheduling reminders, updates, newsletters, and promotional messages. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in such emails. Even if you opt out of marketing emails, we may still send transactional or administrative communications.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system, website, platform, or method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill the purposes described in this Policy, maintain business and legal records, resolve disputes, enforce our agreements, and comply with applicable law.

8. Your Choices and Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of marketing communications

To make a request, please contact us using the contact information listed below. We reserve the right to verify your identity before responding to such requests.

9. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party sites. Your use of third-party sites is at your own risk and subject to their respective terms and policies.

10. Coaching Confidentiality Clarification

We respect your privacy and will use reasonable care in handling information you share with us. However, you understand and agree that coaching communications are not protected by doctor-patient privilege, therapist-client privilege, HIPAA, or similar laws applicable to licensed medical, mental health, or legal professionals.

11. Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete such information.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on this page, unless otherwise stated. Your continued use of the website after changes are posted constitutes your acceptance of the revised Policy.

13. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Christ-Confidence Coaching
38 Merchants Walk
Blairsville, GA